I had a leaky shower complicated by poor workmanship when it was installed years ago. The guys from Reid Bros. quickly assessed what needed to be done, removed all the bad work, and re-did it properly and fast. We stopped using this shower two years ago and it got fixed with one phone call. I should have done it way sooner. Thanks Reid Bros!
Kevin
Reid Bros has been around for 30+ years for a reason. The old-fashioned care of their customers has been passed down to the newer generation of family. They really care and know what they are doing.
Lea C
Incredibly impressed with Reid Brothers from beginning to end!
The estimator (who also turned out to be my installer) was friendly, extremely knowledgeable, and helpful, and helped me talk through options. The estimate was clear and detailed.
The installation lasted 3 days, went exactly as planned and was fantastic. They communicated clearly and were easy to work with. The hot water came back on even sooner than promised. The installer answered all of my questions and shared a ton of useful information, and explained everything about the combination boiler / water heater.
And the boiler room looks way better than before!
I have the sense the the folks working on the house took pride in a job well done, and I appreciate that so much!
I've used another major name in Vancouver for my old hot water heater, and it was not a good experience. The difference between them and Reid Brothers was night and day--what a huge improvement!
Thank you Reid Brothers! I'm glad to have found you!
Thad H
I had Reid Brothers install a Navien combi on demand water heating system. They did an amazing job. Everything went perfectly from initial inquiry to installation. The installation is beautiful workmanship.
Bruce Henry
We found Reid Brothers to be professional, efficient, and very reliable. From the beginning of our three projects to the end, their team has been the most thorough. I was contacted by Brian, their Project Manager, at the beginning of our projects. He stayed in touch and walked us through every step of the way from start to finish. He told us what to expect and when service would start and end. He also did follow-ups upon completion of the projects. Technicians, Richard and Sam came in to check on our gas furnace and hot water heater (the latter had a slow leak), and to check on our kitchen sink tap which needed replacement. They also connected our new fire pit to our existing gas line. Not only did they do a thorough job of all three, but they went the extra mile - while Richard worked on checking the furnace and hot water tank, Sam finished setting up the partially completed fire pit for us. Both were extremely professional, courteous and congenial. Technicians, Tom and Matt came in to install the tankless water heater which we opted to have put in. They too were extremely knowledgeable, professional, courteous, very thorough, and completed the project in a timely and efficient manner. We are very pleased with the entire team of professionals at Reid Brothers, and we would recommend them highly.
